Privacy Policy for Poolside Glass

Last updated: 12 February 2026

Thank you for visiting Poolside Glass (“we”, “us”, “our”). We are committed to protecting your privacy and handling your personal information in a safe and responsible way.

This Privacy Policy explains how we collect, use, disclose, store and protect your personal information, and your rights under Australian privacy law.

By accessing or using our website www.poolsideglass.com.au (the “Site”) and purchasing our products, you agree to the practices described in this policy.

1. Who We Are

Poolside Glass

ABN: 41400374428
Website: www.poolsideglass.com.au
Contact email: info@poolsideconstructions.com.au 
Operating out of Melbourne, Vic 

We are an online retailer of Pool Fencing, Pump Enclosures and related products around the home for DIY enthusiasts.

2. What Personal Information We Collect

We collect personal information that is reasonably necessary to provide our products and services, including:

A. Information You Provide

  • Name

  • Email address

  • Phone number

  • Delivery address

  • Billing address

  • Payment information (collected securely by Shopify/third-party payment processors)

  • Account login details

  • Order history

B. Automatically Collected Information

When you visit the Site, we collect:

  • IP address

  • Device information

  • Browser type

  • Pages visited and interaction data

  • Referring website

  • Cookies and analytics data

C. Third-Party Data

We may receive information from trusted third parties (e.g., payment processors, marketing platforms, analytics providers).

3. How We Collect Personal Information

We collect personal information:

  • When you create an account on our Site

  • When you place an order

  • When you subscribe to our newsletter

  • When you contact us for support

  • Through automated technologies (cookies, web analytics)

You consent to the collection of this information when you provide it or continue to use our Site.

4. Why We Collect Personal Information

We use your personal information to:

  • Process and deliver orders

  • Communicate order status and updates

  • Provide customer service

  • Respond to enquiries

  • Manage accounts

  • Send marketing/promotional emails (with your consent where required)

  • Improve our website and services

  • Comply with legal obligations

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience and understand Site usage.
You can manage cookies through your browser settings, but disabling certain cookies may affect your ability to use parts of the Site.

6. Disclosure of Personal Information

We may disclose personal information to:

  • Third-party service providers (e.g., Shopify, payment processors, delivery partners)

  • Analytics and advertising partners (e.g., Google Analytics)

  • Professional advisors

  • Law enforcement or government bodies, where required by law

  • Related businesses in the event of a sale, merger, or restructure

We do not sell your personal information to third parties.

7. Overseas Disclosure

Some of our service providers operate overseas (e.g., cloud storage, payment processors).


Where personal information is transferred outside Australia, we will take reasonable steps to ensure it is protected in accordance with the Australian Privacy Principles.

8. How We Store and Protect Your Personal Information

We use industry-standard security systems and procedures to protect personal information.

However, no online system is completely secure. If you suspect misuse or unauthorised access to your information, please contact us immediately.

9. Access & Correction

You have the right to:

  • Access your personal information

  • Request correction of inaccurate or out-of-date information

To make a request, contact us using the contact details below.

10. Marketing and Opt-Out

We may send promotional communications if you opt in.
You may opt out at any time by:

  • Following the unsubscribe link in emails, or

  • Contacting us directly

11. Children’s Privacy

Our Site is not directed to children under 16.
We do not knowingly collect information from persons under 16 without parental consent.

12. Changes to This Policy

We may update this policy from time to time to reflect changes in law and our practices.
The revised policy will be posted on this page with an updated “Last updated” date.

13. Contact Us

If you have questions, concerns or requests regarding this policy or your privacy, please contact us:

Poolside Glass
Email: info@poolsideconstructions.com.au
Website: www.poolsideglass.com.au