SHIPPING

Metro Areas

For metropolitan areas, please refer to the attached delivery locations for Glass, Aluminium, Hardware, and. As each order size, location, and type of courier company we use have many variables, we are unable to charge for shipping prior to making a purchase. You’ll see once you go to checkout that you won’t need to pay this upfront. We do this to ensure we can give you the cheapest freight price, and the option to collect prior to charging for this. 

  • Collection & Delivery Times: Monday - Friday, 7:30 am - 3:30 pm.
  • After placing your order, we will contact you to arrange a delivery date that suits you. All deliveries will be made within the specified hours, and you’ll receive a call 30-45 minutes before arrival.

Important: Ensure clear access for delivery drivers. Due to health and safety regulations, drivers are unable to go up or down stairs.

Shipping cost

Please note shipping on all orders will not be charged until the order is processed. We’ve done this to ensure you get the best price before making payment. If you’re unhappy with the outcome, you may request a refund in full. 

Why you ask?

Each order size, location, and weight determine this. We ship the products directly from a wholesaler (3PL) who have access to a range of couriers ranging from cheap, expensive, and express overnight. For us to charge you freight upon checkout, we’d have to accomodate for the many variables outside of our control, which would mean paying more for something you could avoid. 

Soundproof/Slat Enclosures:

Manufactured in Silverwater NSW, and QLD, our soundproof and slat enclosures can be shipped Australia-wide, either door-to-door or to your nearest Toll depot at a reduced cost.

  • Before placing an order, please send us a message regarding pickup and delivery details, as we may need to confirm extras or your nearest depot.
  • Rest assured, nothing will be made or dispatched until we have confirmed all details with you.

Check your nearest TNT depot locations here: TNT Depot Locations

Insurance

For just $12.95 + GST, you can add freight insurance to protect against any damage during transit. You can request this at checkout, or we’ll confirm it with you when finalising your order.

T&Cs apply, and these can be provided upon request.

    Regional POA - we won’t take payment for regional deliveries until we know the size, weight of order and location. Stock gets packed on a crate and the size and weight ultimately affects the price. 

    Regional deliveries may require a forklift on-site due to Toll safety requirements.

    Nearest Toll/TNT depot POA - Delivery to the nearest toll depot for a fraction of the price vs regional. This means you won’t need a forklift and can unpack the crate once they bring it out to you, or they can use a forklift to load onto your trailer/ute. 

    The closest address will be sent upon confirmation of your order. Once order placed and paid for, we will contact you and send all the info. 

    This usually involves a crate and depending on the location, size and weight, it can be anywhere from an extra $80-$180 + GST (not including delivery). If you’d like a quote for delivery before making a purchase please let us know below.

    Enquiries 

    If you have any questions or concerns before placing an order please get in touch with our team below. We look forward to assisting you and helping where we can!